• Green Duck Training

Green Duck : Training : Bespoke Training

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Training Schedule

Upcoming Training at our HQ in Bury St Edmunds

Take a look at our latest training schedule for upcoming courses.  At Green Duck we offer structured and tailored training on a wide range of subjects. For more information or to book any of these courses, call us on 01284 717272 or email training@greenduck.co.uk


Course Date Duration Course Description More information & booking
First Aid at Work Requalification 23rd & 24th October 2 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.     Find out more  
First Aid at Work 23rd, 24th & 25th October 3 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.  
Find out more   
SEO 26th October Half day This course is appropriate for marketing managers, marketing executives and anyone within small to medium sized businesses who has responsibility for marketing and sales.  Find out more   
Assertive Behaviour 31st October 1 day This highly practical course will offer delegates support in a safe situation to discuss their particular areas of concern. We will assist them in acquiring skills that will enable them to deal with situations with the confidence that it will not damage the relationship.  Find out more   
Excellence in Customer Care 2nd November 1 day Pleasing customers is crucial to the success of any business. Research shows that today, customers have higher expectations of how they wish to be treated. It is also proven that customers place high priority on the way they are made to feel. The most successful organisations manage the service that their staff give to their customers.   Find out more
 
Time Management 3rd November 1 day This training course adopts a practical and methodical approach to the planning of time. Each delegate will be encouraged to use varying techniques when they return to the workplace benefiting both themselves and the team.  Find out more   
Sales Skills 7th November 1 day Ideal for an sales professional who would like to learn how to identify actions to increase sales, make an initial sales approach and discover what the customer wants and needs...  Find out more   
Dealing with Difficult People 8th November 1 day Learn how to handle Difficult People, including Managers, Colleagues and Clients  Find out more   
Emergency First Aid at Work 9th November 1 day Upon successful completion of the course, delegates will receive a certificate which is issued for the purposes of complying with the requirements of the Health and Safety (First-Aid) Regulations 1981 and has a validity of three years.   Find out more
 
Stress Awareness 9th November 1 day This course is appropriate for all employees, especially those who deal with the public, work to deadlines or targets, provide services, manage or supervise. Find out more   
Conflict Resulotion 10th November 1 day This workshop does not promise to end all conflict, that is impossible, but will give you a proven approach and the relevant skills you can easily use whenever conflict does arrive. You will also gain insight into how conflict can produce positive changes, lead to unity and promote collaboration.  Find out more   
Introduction to Supervisory Skills & Team Leader Development  11th & 12th November 2 days This course is designed to enable a new supervisor or team leader to effectively make the transition from being a member of a team into a role of added responsibility, giving them the skills needed to prepare and make this change as painless as possible.  Find out more  
Negotiation Skills  13th November 1 day There is need for negotiation during our working lives, whether it is with suppliers, customers or colleagues and the absence of effective skills can be to the detriment of your organisation. This course will help to develop your skills ensuring longer-lasting effective relationships.  Find out more   
Coaching 14th November  1 day  Recognise how to use coaching to develop people and improve skills, abilities and confidence... Find out more   
Microsoft Excel Introduction 15th November 1 day This one day course has been designed for new users to Excel who need to understand the basic fundamentals. By the end of the course, you will be confident in using the essential features of Excel to create and alter simple spreadsheets, using formulae   Find out more   
Communication Skills 17th November  1 day Increase Self Awareness and Build Relationships with Communication Skills course  Find out more   
Train the Trainer 16th & 17th November 2 days This course is for new trainers and individuals who are looking to build their skills and confidence in training session planning, preparation and delivery.  Find out more   
Team Leader Development  20th November 1 day Taking responsibility for other people is an essential process on the supervisory career ladder; however, it can often be the most challenging. The course will enable the team leader to feel comfortable in their position of responsibility to give direction, feedback and motivate their staff.  Find out more   
Adobe InDesign Introduction & Intermediate  20th & 21st November 2 days This course will the basics of Adobe InDesign and including setting up and laying out pages, creating master pages, colour management, objects, drawing and illustrations, text and typography, as well as printing options.   Find out more   
Running Effective Meetings 21st November
  Find out more   
Getting past the Gatekeeper  27th November 1 day   Find out more   
PA Skills 28th November 1 day This workshop is designed to help personal assistants analyse their effectiveness in managing their own and their Manager’s time and diary and determine where they can develop their assertiveness and communication with others
Find out more   
Microsoft Excel Intermediate  29th November 1 day This one day course has been designed for existing users who wish to increase their Excel skill level. By the end of the course, you will be confident in going beyond the basic features in Excel     Find out more   
Influencing Skills  30th November 1 day Influencing other people is a crucial business skill. So learning how to influence is an essential development skill for any employee, no matter what their role in the organisation. Whether you're trying to up-skill lower level employees, middle management or senior leaders  Find out more   
Writing for Newsletters  30th November Half day Develop your newsletter writing skills with this half day course Find out more   
Further Supervisory & Team Leader Development 30th November & 1st December 2 days This is a highly practical course looking at a supervisor’s role as part of the management team. We will concentrate on developing and expanding their current skills.   Find out more  
Closing the Sale 1st December Half day This course will help people in a sales environment, develop their closing skills and ultimately increase their levels of sales  Find out more   
Dealing with Stress & Conflicting Needs  5th December 1 day This one day course examines the causes of some workplace activities that can be stressful for you and it examines the impact on you and your colleagues’ productivity. It offers you highly practical advice and will help you to deal with these situations and manage the sometimes conflicting needs of others effectively. It’s about how to improve and maximise your performance in the workplace  Find out more   
Microsoft Excel Advanced 6th December 1 day This one day course has been designed for those users who wish to discover the advanced features of Excel. By the end of the course you will be confident in using some of Excel’s more advanced features. You will be able to do more complex “what if” scenarios and use conditional formula and pivot tables to manipulate information. 
Find out more   
Anger Management 7th December 1 day Identify, predict and prevent conflict within the workplace as well as in your personal life, with this Anger Management course. Find out more   
Fire Marshall inc Practical Extinguisher Use   8th December 1 day This Fire Safety Awareness course if ideal for those coordinating and ensuring implementation of the organisations fire prevention and evacuation procedures.   Find out more   
First Aid at Work Requalification  11th & 12th December 2 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.     Find out more
 
First Aid at Work 11th, 12th & 13th December 3 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.    Find out more   
Presentation Skills 19th December 1 day To be able to make a relaxed, well run presentation which keeps the audience’s attention is only possible through planning, preparation and rehearsal.This course will take you through these skills in a lively and highly practical way.   Find out more   
Fundamental Telephone Tecniques 20th December 1 day This course is aimed at all personnel within your business, whether frequent or infrequent users of the telephone within their business role and whether using the telephone for internal or external customers.  Find out more   
Google Analytics January 2018 1 day Supercharge your skills and get the most from your website...  Find out more  
Understanding the numbers that matter in your business TBC Half day Develop your knowledge of financial statements, profitability liquidity, working capital and reviewing financial performance Click here  
Understand and Manage Cashflow  TBC Half day During this course, delegates will learn the importance of cashflow and cash management. They will also learn how to prepare a cashflow forecast and understand the difference between profit and cash Click here  

This one day course has been designed for those users who wish to discover the advanced features of Excel. By the end of the course you will be confident in using some of Excel’s more advanced features. You will be able to do more complex “what if” scenarios and use conditional formula and pivot tables to manipulate information. 

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