• Green Duck Training

Green Duck : Training : Bespoke Training

01284 700015

enquiries@greenduck.co.uk

Training Schedule

http://www.greenduck-training.co.uk/health-and-safety/first-aid-at-work

Upcoming Training at our HQ in Bury St Edmunds

Take a look at our latest training schedule for upcoming courses.  At Green Duck we offer structured and tailored training on a wide range of subjects. For more information or to book any of these courses, call us on 01284 717272 or email training@greenduck.co.uk


Course Date Duration Course Description More information & booking
Dealing with Difficult People TBC 1 day Having to deal with difficult people, whether they be managers, co-workers or clients, can lead to staff members feeling demoralised, de-motivated and stressed. This course will look at ways of assessing the problem, trying to understand why the other person is being difficult and how to resolve such situations.  Find out more    
Assertive Behaviour 25th January 1 day This highly practical course will offer delegates support in a safe situation to discuss their particular areas of concern. We will assist them in acquiring skills that will enable them to deal with situations with the confidence that it will not damage the relationship.  Find out more  
ITIL Foundation  29th, 30th & 31st January  3 days This course is aimed at individuals who want a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organisation. It is also ideal for those IT professionals who are working within an organisation that have already adopted and adapted ITIL, but who need to be informed about how they can contribute to an on-going service improvement programme.
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Introduction to Supervisory Skills & Team Leader Development  6th & 7th February  2 days  This course is designed to enable a new supervisor or team leader to effectively make the transition from being a member of a team into a role of added responsibility, giving them the skills needed to prepare and make this change as painless as possible.   Find out more  
Interviewing Skills  8th February 1 day Influencing other people is a crucial business skill. So learning how to influence is an essential development skill for any employee, no matter what their role in the organisation. Whether you're trying to up-skill lower level employees, middle management or senior leaders  Find out more  
Employment Law  TBC Half day This course covers the fundamentals of employment law, maintaining employee relationships, discipline, discrimination, ACAS and tribunals.  Find out more  
Emergency First Aid at Work 12th February 1 day Upon successful completion of the course, delegates will receive a certificate which is issued for the purposes of complying with the requirements of the Health and Safety (First-Aid) Regulations 1981 and has a validity of three years.    Find out more    
First Aid at Work Requalification  19th & 20th February  2 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.    Find out more  
First Aid at Work   19th, 20th & 21st February  3 days The Health & Safety (First Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to enable first aid to be given to employees if they are injured or become ill at work.  Find out more   
Communication Skills  20th February 1 day Increase Self Awareness and Build Relationships with Communication Skills course    Find out more  
Train the Trainer 21st & 22nd February 2 days This course is for new trainers and individuals who are looking to build their skills and confidence in training session planning, preparation and delivery.  Find out more   
Fire Marshal inc Practical Extinguisher Use 26th February 1 day This Fire Safety Awareness course if ideal for those coordinating and ensuring implementation of the organisations fire prevention and evacuation procedures.     Find out more   
Time Management 28th February 1 day This training course adopts a practical and methodical approach to the planning of time. Each delegate will be encouraged to use varying techniques when they return to the workplace benefiting both themselves and the team.    Find out more   
Presentation Skills  2nd March 1 day To be able to make a relaxed, well run presentation which keeps the audience’s attention is only possible through planning, preparation and rehearsal.This course will take you through these skills in a lively and highly practical way.    Find out more   
SEO 6th March  Half day  This course is appropriate for marketing managers, marketing executives and anyone within small to medium sized businesses who has responsibility for marketing and sales.  Find out more   
Microsoft Excel Introduction 7th March 1 day This one day course has been designed for new users to Excel who need to understand the basic fundamentals. By the end of the course, you will be confident in using the essential features of Excel to create and alter simple spreadsheets, using formulae    Find out more   
Microsoft Excel Intermediate 14th March 1 day This one day course has been designed for existing users who wish to increase their Excel skill level. By the end of the course, you will be confident in going beyond the basic features in Excel      Find out more  
Microsoft Excel Advanced 21st March 1 day This one day course has been designed for those users who wish to discover the advanced features of Excel. By the end of the course you will be confident in using some of Excel’s more advanced features. You will be able to do more complex “what if” scenarios and use conditional formula and pivot tables to manipulate information.    Find out more  
Emergency First Aid at Work 22nd March 1 day Upon successful completion of the course, delegates will receive a certificate which is issued for the purposes of complying with the requirements of the Health and Safety (First-Aid) Regulations 1981 and has a validity of three years. 
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This one day course has been designed for those users who wish to discover the advanced features of Excel. By the end of the course you will be confident in using some of Excel’s more advanced features. You will be able to do more complex “what if” scenarios and use conditional formula and pivot tables to manipulate information. 

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